SHARJAH: Tourism industry experts are in awe that travel has reached new highs after two years of slow growth due to the Covid-19 pandemic. Edwardo Soares, Managing Director of Intellias Middle East, said at the 9th Annual Sharjah International Travel and Tourism Forum (SITTF) on Thursday.
“Data is at the heart of what is happening in the travel industry. Sharing knowledge between the public and private sectors through data analytics helps streamline new experiences for end users,” says Soares. and highlighted the benefits of travel prediction in providing an enhanced customer experience.
He added that the integration of services from multiple sectors is essential for an optimal experience. I have to,” he said.
Multiverse CEO Cliff Szue shared his experience building a digital twin of the city of Sharjah in the Metaverse. “Sharjahverse was created in collaboration with the Sharjah Commerce and Tourism Authority. Geospatial data from satellite imagery was used to create 3D explorable environments. and AI synthesized.This digital twin city was created to bridge the journey between the physical and digital worlds.By creating such experiences, employees are more productive and customers are more productive. It has been shown to be a new way to connect with
“As Generation Z becomes the primary economic consumer, they find themselves in the metaverse because email feels dated. It will soon be at the forefront because it will make you want to,” he added.
Web 3 and Blockchain Advisor and Educator Pekka Kelkka says customer service projects in the Metaverse are doing wonders for creating a holistic experience for users. “Translating these experiences into different areas of the hospitality and tourism industry can help boost tourists across borders. We are slowly and steadily moving from 2D internet to 3D simulations. Today, we can use our digital avatars to chat with public authorities in the UAE, one of the early forms of our entry into the 3D world,” he added. rice field.
“The same way we build architectural wonders in the real world, we can enjoy the Metaverse and build imaginations that provide fun interactive experiences for users to visit hotels and tourist attractions in advance.” says Kelkka.